How do I register
Click on the "REGISTER" button, choose the currency and fill in your data, then you will receive an email with a button that you must execute (click) to validate your registration and there (in the email) you will also see your access data (user and key).
How can I top up or add money to my sellatuparley account?
Once registered and started your session, you must enter the RECHARGES button where you can see the options and all our detailed payment methods that we accept to receive money.
Users in Bs VES, if it was made through PAGOMOVIL, it will be validated in less than 5 minutes. If it was made in a normal transfer or deposit, you must click on the "RECHARGE" button where you will enter the transaction data and then you will receive a message and email notifying you that it has been received and subsequently approved or rejected (depending on the case) .
Users in other currencies must choose the preferred payment method and send their top-ups to our available accounts or cryptowallets. We are not responsible for errors made or transfers of money to accounts other than ours. USD Users WHEN CHOOSE PAYMENT METHODS OF THE VENEZUELAN NATIONAL BANKING, YOUR REFILLS AND WITHDRAWALS WILL ALWAYS BE PROCESSED IN VENEZUELAN BANKS AND YOU WILL NOT BE ABLE TO USE ANY OTHER INTERNATIONAL METHOD FOR THESE PURPOSES.
Likewise, we invite you to review our section "HOW TO BET?" and review the "STEP 2 - How to recharge?" for more information about our service.
What is the recharge schedule?
The schedule of the department in charge of recharging is from Monday to Sunday, 24 hours a day. The maximum waiting time varies between 5 (with PagoMovil in Bs.) to 30 minutes (with normal Transfers) as long as they are from the same bank. Bank transfers made to accounts in other banks will be processed the next business day.
How much is the minimum I can transfer or deposit (Recharge)?
Our minimum amount required to transfer or deposit are:
For users in VES it is Bs. 30.00
For users in USD it is $10
For users in CLP it is $1,000
For PEN users it is S/10
These minimum amounts are mandatory for the activation and validation of any administrative process. .
How much is the minimum I can bet?
All products handle variable amounts shown directly in each of them.
How many achievements can I play in sports betting?
On one ticket, you can play from 2 to 12 achievements in parley bets or from 1 to 10 achievements in straight bets (moneyline or independent).
Do you have a prize limit?
The maximum prize limit per ticket is issued by the same system when placing your bet (in sports, it depends on the achievements or odds chosen).
How much is the maximum bet per right in sports, also called straight bet or moneyline?
The system issues the limits directly to your lockers.
How do I request the prizes (withdrawals)?
Once you have started your session, click on the "WITHDRAWAL" button and fill out the form to withdraw the desired amount. Withdrawals in Bs. are processed from Banesco, Provincial, Venezuela and Mercantil. Users in USD, PEN and CLP must be requested with the same method used when making their last recharge and due to limits and commissions incurred, only 1 daily withdrawal will be paid.
USERS IN USD, BY CHOOSING PAYMENT METHODS OF THE VENEZUELAN NATIONAL BANKING, YOUR REFILLS AND WITHDRAWALS WILL ALWAYS BE PROCESSED IN VENEZUELAN BANKS AND YOU WILL NOT BE ABLE TO USE ANY OTHER INTERNATIONAL METHOD FOR THESE PURPOSES.
NOTE: TO REQUEST A WITHDRAWAL, YOU MUST HAVE PREVIOUSLY MADE YOUR FIRST REFILL.
What is the minimum amount that I can withdraw (collect prizes)?
The minimum amount you can withdraw is:
Bs. 200.00 for VES users
$50 for USD users (Zelle minimum $100).
$10,000 for CLP users.
S/30 for PEN users
What is the maximum amount I can withdraw daily?
The maximum amount you can withdraw from Monday to Friday is:
Bs.20.000.00 daily for VES users in normal bank transfers or up to Bs 100 in just 1 Pagomóvil per day.
$300 daily for USD users
$1,500,000 daily for CLP users
S/1,500 per day for PEN users.
Amounts may vary + or - depending on the client's history and the daily banking limits at the time of request. Only 1 withdrawal per day will be paid. Due to banking limits and payment processors, we do not guarantee withdrawal processing on weekends or bank holidays.
In what time are the prizes canceled (withdrawals)?
After having previously requested it, in a period not exceeding 24 business hours, the transfer will be processed to your registered payment mechanism and used for recharges (Saturdays, Sundays, non-banking days or holidays do not count). The credit time in your destination account will depend on the receiving bank.
How to check details of my betting tickets at any time?
Each locker or product has its own ticket report so you can check all the details of your plays.
How do I recover my password or username?
You must click on the link "Forgot User or Password" (below the fields to log in), it will ask you for the email you used when creating the account and later they will send you the temporary password that you must change for security at time to re-enter the system.
How do I change my password?
You must click on your name, go down to the Change Password option and fill in the fields required by the system.
I do not remember my email or I made a mistake in some information when registering, what do I do?
You must send us an image of your original and valid identity document, to any of our available service channels or to the email: info@sellatuparley.com and we will respond as soon as possible.
